Terms and Conditions
Welcome to Wilson County Handyman!
These terms and conditions outline the rules and regulations for the use of Wilson County Handyman's Website, located at https://www.wilsoncountyhandyman.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Wilson County Handyman if you do not agree to take all of the terms and conditions stated on this page.
Cookies:
The website uses cookies to help personalize your online experience. By accessing Wilson County Handyman, you agreed to use the required cookies.
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We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
Effective Date: May 22, 2026
Services Provided
Wilson County Handyman provides residential handyman, repair, maintenance, installation, and related home services in Tennessee and surrounding service areas.
All services are subject to availability, project suitability, scheduling capacity, and approval by Wilson County Handyman.
Estimates & Quote Requests
Information submitted through our website, online forms, text messaging, email, phone calls, or other communication channels may be used to provide preliminary price ranges or estimates.
All online estimates, rough pricing ranges, and verbal discussions are non-binding and provided for informational purposes only.
Final pricing may change due to:
Onsite inspection findings
Hidden damage or unforeseen conditions
Material availability
Customer-requested changes
Code requirements
Scope modifications
Additional labor or materials required
Submission of a quote request does not guarantee project acceptance, scheduling availability, or service commitment.
Wilson County Handyman reserves the right to decline projects at its discretion.
Customer Communications
By submitting your contact information through our website or quote request forms, you consent to being contacted by Wilson County Handyman by:
Phone call
Text message (SMS)
Email
Communications may include:
Estimates
Scheduling
Appointment updates
Service follow-ups
Project-related communication
Standard messaging and data rates may apply.
You may request to stop non-essential communications at any time.
For additional information regarding how customer information and communications are handled, please review our Privacy Policy available on our website homepage.
Privacy & Data Collection
Wilson County Handyman may collect customer information including:
Name
Phone number
Email address
Property address
Project details
Uploaded photos or files
This information is used for:
Providing estimates
Scheduling services
Customer communication
Project management
Business recordkeeping
We do not sell customer personal information.
Additional details regarding data handling practices are outlined in our Privacy Policy.
Scheduling & Appointment Windows
Appointment dates and arrival windows are estimates only and may change due to:
Traffic
Weather
Prior job overruns
Material delays
Emergencies
Unforeseen project conditions
Wilson County Handyman will make reasonable efforts to communicate delays or schedule changes promptly.
Customers may receive a call or text notification when the technician is en route to the property.
Failure to respond to scheduling communications may result in appointment delays or cancellation.
Deposits & Scheduling Retainers
Certain projects may require a deposit, scheduling retainer, or materials payment before work is scheduled.
Deposits may be used to:
Secure scheduling time
Purchase materials
Reserve labor availability
Failure to submit required deposits may delay scheduling or project start dates.
Change Orders
Any customer-requested changes to the original project scope, materials, labor, design, or work requested after quote approval may require a written change order.
Change orders may impact:
Project pricing
Material costs
Completion timelines
Scheduling availability
Wilson County Handyman reserves the right to pause or reschedule work until change orders are reviewed and approved.
Quote Approval Delays
Delays in approving estimates or signing project quotes may impact:
Scheduling availability
Material pricing
Product availability
Labor availability
Estimated completion timelines
Quotes may require revision if significant delays occur before approval.
Payment Terms
Payment is due upon project completion unless otherwise agreed in writing.
Accepted payment methods may include:
Cash
Check
Credit card
ACH transfer
Venmo
Credit card, Venmo, or electronic payment processing fees may apply where permitted by law.
Returned checks may be subject to additional fees.
Failure to submit payment may result in collection efforts or legal remedies where permitted by law.
Customer Responsibilities
Customers are responsible for:
Providing accurate project information
Ensuring safe property access
Securing pets
Providing access to utilities where necessary
Removing valuables or fragile items near work areas
Wilson County Handyman is not responsible for delays caused by inaccessible work areas or unsafe conditions.
Limitation of Liability
Wilson County Handyman is not responsible for:
Pre-existing damage
Concealed or hidden conditions
Mold, rot, termite damage, or structural defects not previously visible
Manufacturer defects
Delays caused by suppliers or third parties
Damage resulting from customer-provided materials
To the fullest extent permitted by law, liability shall be limited to the amount paid for services provided.
Warranty Disclaimer
Any workmanship warranty provided applies only to labor specifically performed by Wilson County Handyman and does not cover:
Normal wear and tear
Customer misuse
Acts of nature
Structural movement
Manufacturer product defects
Improper prior installations
Customer-supplied materials
Manufacturer warranties remain the responsibility of the product manufacturer.
Right to Refuse Service
Wilson County Handyman reserves the right to refuse, discontinue, or cancel services due to:
Unsafe working conditions
Harassment or abusive behavior
Hazardous materials
Unpermitted work
Projects outside company scope
Nonpayment history
Changes to Terms
Wilson County Handyman reserves the right to update or modify these Terms of Service at any time without prior notice.
Updated versions will be posted on this website.
Contact Information
Wilson County Handyman
615-580-5572
info@wilsoncountyhandyman.com
For questions regarding these Terms of Service, please contact us through the contact information provided on our website.